Last Updated: September 28, 2026
These Terms and Conditions (“Terms”) govern your use of the Your Good Doctor, PLLC (“YGD,” “we,” “us,” or “our”) website and, where applicable, your participation in our SMS messaging program.
By using our website, you agree to these Terms. Your participation in SMS communications is subject to the additional SMS terms below.
The information available through this website is provided for general informational and educational purposes and does not, by itself, establish a physician-patient relationship or replace individualized medical evaluation, diagnosis, or treatment.
Do not use the website or routine SMS communications for a medical emergency. If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
When you affirmatively consent to receive SMS messages from Your Good Doctor, you agree that we may send messages to the mobile telephone number you provided for the categories of communications described at the time you provide consent.
Depending upon your consent and relationship with YGD, SMS communications may include:
SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Service providers may process telephone numbers and messaging information as necessary to deliver communications on our behalf, but they are not authorized by YGD to use your SMS consent or telephone number for their own marketing purposes.
Message frequency may vary depending upon your appointments, requests, interactions with YGD, services, and communication preferences.
Message and data rates may apply.
Your wireless carrier's standard messaging and data charges may apply to messages you send or receive. YGD is not responsible for charges imposed by your mobile carrier.
You may consent to SMS communications through methods made available by YGD, which may include an optional website checkbox, electronic or paper form, or another legally permitted opt-in method.
When website consent is offered, the SMS checkbox is optional and should not be pre-selected. You must affirmatively select the checkbox to provide consent.
Consent to receive marketing SMS messages is not a condition of purchasing goods or services from YGD.
You may opt out of SMS communications at any time by replying STOP to an SMS message from us.
After opting out, you may receive a confirmation that your opt-out request has been processed. We will stop sending messages covered by your opt-out unless you subsequently provide consent again or communication is otherwise legally permitted.
For SMS assistance, reply HELP.
You may also contact Your Good Doctor at:
Email: info@yourgooddoc.com
If you previously opted out and wish to resume SMS communications, you may reply START where supported or provide new consent through another opt-in method offered by YGD.
SMS delivery is subject to wireless network availability and the services of your mobile carrier and communications providers. Delivery cannot be guaranteed, and YGD is not responsible for delayed or undelivered messages caused by carriers, network failures, device settings, or circumstances outside our reasonable control.
Information collected in connection with our website and SMS communications is handled according to our Privacy Policy.
Our Privacy Policy is available through the Privacy Policy link displayed on the YGD website and alongside applicable SMS opt-in forms.
We may update these Terms periodically. The updated version will be posted on our website with a revised “Last Updated” date.
Questions concerning these Terms may be directed to:
Your Good Doctor, PLLC
600 Park Offices Dr, Ste 300
Durham, NC 27709
Email: info@yourgooddoc.com